progresifjaya.id, PURWAKARTA – The Purwakarta Polres SIM Administration Service Unit (Satpas) located at Jalan Veteran Number 408, Ciseureuh, Purwakarta, West Java is known as a SIM production ‘factory’ that operates relatively quietly. There is no hustle and bustle even though the situation is still within working hours.
The operation of the Purwakarta Polres Satpas which has entered the prototype category also looks relatively normal. Applicants can register online through the Digital Korlantas Polri application, or come directly to the Satpas building. After registering, the applicants
whose queues are neatly arranged thanks to the First In First Out (FIFO) technology arrangement using micromatic queue numbers.
After that, one by one the applicants are invited to enter the Satpas room to go through the entire process in order to get the new SIM they are requesting. No one can enter the room except the applicant holding the micromatic queue number. That means, since the beginning of the process, the Satpas can be said to have filtered and cleaned up potential brokering practices for applicants, right? Please note this.
While in the inner room, applicants will then take a written exam. The exam process, which is regulated in Polri Regulation Number 5 of 2021, uses animation technology called e-AVIS (Audio Visual Integrated System). This exam no longer uses written questions, but is presented in the form of interactive animation on a computer.
After the written exam and being declared passed, the applicant will then take a practical SIM exam. In the current era, this practical exam process already uses the e-Drives system. This technology uses sensors and digital technology to supervise and assess the exam. The use of this system also eliminates the subjectivity of the assessment of applicants because the assessment points are based on the objectivity of the system, not humans.
Head of the Traffic Registration Unit of the Purwakarta Polres Ipda Indra Wijaya in his explanation to progresifjaya.id, said, that the prime service model at the Purwakarta Polres Satpas does seem calm and peaceful to SIM applicants. Even so, he continued, the calm service work style is still carried out tactically with a planned duration.
“The excellent service work style at the Purwakarta Polres Satpas is like a real manifestation of a statement from Walter Elias Disney or Walt Disney. The statement originally reads, “The way to get started is to quit talking and begin doing,” said Ipda Indra, Thursday, (26/6).
“If translated into Indonesian, the statement sounds like, “Cara untuk memulai adalah berhenti berbicara dan mulai”. So, that’s the work style of all human resources or HR of the Purwakarta Polres Satpas to serve applicants. Calm because they talk a little and do a lot,” he added again.
This work model, as admitted by Ipda Indra, makes the atmosphere around the Satpas also calm. This condition automatically makes the applicants feel comfortable and tends to increase.
He also said, that this work style model will continue to be maintained and preserved by the Purwakarta Polres Satpas HR. In fact, he continued, it is not impossible that this could become a trademark of the Purwakarta Polres Satpas work as well as an example for other Satpas in Indonesia. Deal. Anything is possible, right. (Bembo)