progresifjaya.id, JAKARTA – Physically, the service unit of the SIM Administration Unit (Satpas) of the Ciamis Polres Traffic Unit on Jl. Jend. Sudirman Number 271, Sindangrasa, Ciamis, Ciamis Regency, West Java is not yet a prototype category. Even so, in terms of service, this Satpas remains professional and no less uhuy than the prototype category. The service provided to applicants remains of prime quality.
In addition to the service that remains of prime standard, the technology used for the SIM issuance process is also of standard 4.0. To manage the applicant queue, the First In First Out (FIFO) system is applied so that the queue is not crodied. This technology, which was introduced six years ago, is an integrated queue system that prioritizes SIM applicants who come first to be served. Although not a new technology but still in the 4.0 era, the operation of this system can guarantee the accuracy of the entire SIM service process running quickly, orderly, comfortably, regularly, and transparently.
This digital technology system that uses micromatic queue numbers is then paired with fingerprint technology to ensure that applicants are free from the enticement of brokers in the process.
Then the theory test is no longer done manually, but uses a computer or tablet with the application of e-AVIS (Audio Video Integrated System) technology. With this brief explanation, of course, you can imagine what the quality of prime service is like at the Ciamis Polres Traffic Unit, right.
The non-commissioned officer for SIM affairs (Baur) of the Ciamis Polres Traffic Unit, Aiptu Susanto Prakasa explained to progresifjaya.id, that although it is not a prototype yet, all human resources (HR) on duty at the Ciamis Polres Traffic Unit are already in the trained category. In addition to being smart in utilizing existing technology, the psyche of all HR has also been trained in various situations. Including situations when disturbed by negative news from online media.
“It’s like our psyche has been shielded with steel to face various situations. We can be very humane in serving applicants, and can also be firm and logical to parties who try to interfere. The point is we don’t want the comfort of SIM applicants here to be disturbed. They must get comfort here,” explained Aiptu Susanto emphasizing, Tuesday, (6/17).
In addition to technology factors and HR capabilities, the Ciamis Polres Satpas also innovated the interior design arrangement. In addition to providing Free Wifi services and air-conditioned rooms, a monitor screen is also provided that displays the SIM making mechanism.
“We also provide a special play and study room for applicants who bring children,” said Aiptu Susanto again.
Honestly, the simple explanation given by Aiptu Susanto Prakasa about the Ciamis Polres Satpas service reminds us of a statement by Albert Einstein. In his statement at that time, Einstein said, “The value of a man should be seen in what he gives and not in what he is able to receive”.
Which if translated into Indonesian means, “A person’s value should be seen through what he can give and not what he can receive”.
The synchronization of that statement is the explanation above regarding the capabilities of the human resources owned by the Ciamis Polres Satpas. In addition to being smart in utilizing existing technology, the psyche of all human resources has also been trained to deal with various situations. And all of this was deliberately prepared so that applicants can get maximum comfort. It’s a very mature thought. Amazing, right, bro. (Bembo)