progresifjaya.id, JAKARTA – The work pattern wrapped in prime quality service is strongly felt in the SIM Administration Service Unit (Satpas) Polres Indramayu service unit. Since the starting point at the entrance, this work pattern has been clearly presented.
With full friendliness, the officers on duty at the entrance immediately try to regulate the order of the applicants who come – both those who register via WhatsApp number 08112331338 and those who register directly at Satpas.
The implementation of the FIFO (First In First Out) system is also played in this effort. For applicants who still seem confused, the officer immediately gives directions with a smile.
The FIFO system itself is a digital technology used to regulate the queue of applicants by using micromatic queue numbers. This technology is also combined with the use of fingerprints since arriving at the service entrance.
These two technologies are used by the Satpas prototype located on Jl. RA Kartini Number 8, Margadadi, Indramayu, Indramayu Regency, West Java, to eliminate the potential for illegal levies and brokers.
With the use of fingerprints and micromatic queue numbers, automatically only the applicant can enter the SIM issuance service area. No one can follow the applicant because they are immediately rejected by the system automatically.
Next is the theory and practice test stage. For the theory test, applicants can take part in the limited area online theory test service. This theory test is followed by applicants using the internet so that it is online and can be followed practically from a cellphone, either Android or Apple based. This excellent service is presented with the intention of accelerating the process so that it can be on schedule or completed on time by the applicant.
Meanwhile, for applicants who do not take part in the online theory test, the implementation can be done regularly through the AVIS (Audio Visual Integrated System) test program.
In addition to the application of era 4.0 technology presented by trained officers, the Indramayu Polres Satpas prototype also provides comfort for applicants through a neat interior design arrangement model. Every side of the room is optimally created to create a comfortable aura for applicants. The function of the room is also maximized for the target applicants with disabilities, pregnant women, and also for bringing children. There really is no space that looks wasteful in this Satpas. It’s really cool, bro. Excellent.
Kanit Regident Satlantas Polres Indramayu, Ipda Endang Sudrajat in his official statement said, that the excellent service provided by the Indramayu Polres Satpas to the community is actually not limited to services in the Satpas area alone.
In order to make the community more comfortable and feel that it is easier to get a SIM, a new service called SIM Delivery which is innovative is also on air. This high-value humanist service was created to help the community receive a SIM at home without having to come to the Satpas office.
“The public can use this free service by simply submitting an application online. Then just wait for the officer to come to the address listed on the application form. It’s very simple, technically,” said Ipda Endang.
He also explained, that the optimization of the Satpas Polres Indramayu’s prime service will continue to innovate to maintain the comfort of the community that has been built. Criticism and suggestions for improving services to be even better are also highly expected from the community.
“We must be able to provide prime service numero uno to the community every day. It is mandatory. Moreover, in one day there can be up to 100 applicants for new SIMs and 50 applicants for SIM extensions who come to Satpas,” said Ipda Endang again.
“And the quantity of applicants can only be assessed as qualified driver competency if the prime service provided by Satpas is grade number one. This is our work target to be able to be better again. Hopefully we can always achieve it. Aamiin,” he added again. (Bembo)